Before you can make any withdrawals, it is highly recommended you enable security verification. We recommend you select and validate using Google's 2-Step Authentication app.
<Notes on Withdrawals>
If you do not pass our identity verification (Know Your Customer or KYC), a withdrawal limit will be imposed on your account (it is possible to withdraw up to ~$1,000 in digital assets per day.) Users will be able to participate in mining activities unless they pass KYC.
Those who complete KYC can withdraw up to 50 BTC (or equivalent in other digital assets) per day.
Start a Withdrawal
Show Wallet balance
E.g. when withdrawing BTC, clicking on the "Withdrawal" button will display the withdrawal page. When you withdraw for the first time, you will need to add a withdrawal address.
- Add a withdrawal address
Once you add an address, you will not have to enter the same address again.
- Enter the withdrawal amount and start the withdrawal
Confirm that the withdrawal address is correct, enter the withdrawal amount, and click the "apply withdrawal" button.
- Confirm the withdrawal with the registered address
When you press the "apply withdrawal" button, you will receive a notice to your registered email address. Please verify this email by clicking on the confirmation button in the email sent.
After the withdrawal process has started, you can verify the status of your withdrawal in your Wallet History.
If you do not receive the email, please click "resend email". The confirmation email will be resent. Please also remember to check your Junk/Spam folder as well.