Dear Koindex users,
We will postpone the opening date and time of Koindex's trading and auto mining function scheduled for today from 09:00 UTC until August 20th, tomorrow.
We apologize to users who have been patiently waiting to trade.
We have reassessed our connection with and have finished testing with our liquidity providers. From this, we were able to confirm unstable connection behavior in our live production environment.
Currently, it has been resolved, but we have determined more monitoring time is still required to provide a stable trading environment to our customers.
For our upcoming schedule, we will announce the opening time after confirming stable operation.
This will be announced around 06:00 UTC on August 20th.
After announcing the situation, we will have time to prepare the user, and then we will announce the opening time again with a gap of 3 hours or more.
Again, we sincerely apologize for this setback and thank you for your patience.